Refund policy

Because we sell sealed collectible trading card products, please choose carefully before you buy.

No change-of-mind returns

All trading card products are final sale once your order has shipped. We don't accept returns or offer refunds or exchanges for a change of mind, including on unopened items. Pack contents are random, so we also can't offer refunds or exchanges based on the cards you pull.

If you change your mind before your order ships, email us straight away and we'll cancel it and refund you in full.

Damaged, faulty or incorrect items

If your order arrives damaged, faulty, or isn't what you ordered, email us as soon as possible (ideally within 48 hours of delivery) with photos of the item and packaging. We'll arrange a replacement or a refund, and we'll cover any return postage.